Airport CDM

Led by LVNL (2017 - 2019)

The A-CDM program in Amsterdam is collaboratively managed by the project participants. Decisions are jointly made. Typically in Amsterdam the hub carrier KLM is an integral part of the program together with AAS and LVNL.

Sites involved

Others: Schiphol TWR, Schiphol Airport, NMOC

Project description

In 2002, AAS, KLM and LVNL took initiative to systematically tackle the potential improvements of operational cooperation. This initiative was designed under the Schiphol A-CDM program. The mutual differences in organizational structure and culture have been the main reason to opt for an iterative approach. This approach left room for cautious explorations and focused primarily on quick wins. The subsequent period of intrinsically more complex activities led to the design of subprojects such as Timeline and the like, which worked in parallel. The realization of these sector-wide projects placed higher demands on the A-CDM organizational structure. The conclusions and recommendations of the [Schiphol Gap Analysis] conducted by Eurocontrol at the request of the A-CDM program led to a program organization in June 2007. After the appointment of a new Program Manager in September 2009, made available by Schiphol, a review took place, the most important principles of which are laid down in the Memorandum of Understanding (MoU), which was signed on 23 October 2009 by six directors of the three initiators. It has been expressly agreed to involve other airlines and ground handlers as soon as possible in the development and implementation of the CDM program.
Two types of activities have been identified in the program: one focuses on changing cultural aspects (Culture, formerly "Collaboration on Organizational boundaries"), the other includes all technical-operational activities and projects for the design and implementation of A-CDM concept elements that require operational to be. In addition, Communication and Result Control are two recognizable parts of the program. This program management plan deals with the organization of the entire Schiphol CDM @ AMS program and the necessary adaptation of systems and procedures.
A-CDM is not just a system, hardware or software, meeting or telephone conversation: it involves changing culture, measuring and managing results, dealing with sensitive data, procedural changes and building trust and understanding. The aim behind A-CDM is to bring together all sector partners at Schiphol (airline operators, ground handlers, airport operator, ANSP, de-icing coordinators and NMOC), to share information and to make operational decisions in a transparent manner. Sharing information is essential to achieve common situational awareness. Feedback of results to all parties is part of the culture change. Improved insights and decision processes lead to maximum operational efficiency and optimal use of the available airport infrastructure and resource management.
On 18 November 2015 A-CDM was implemented locally at Schiphol. The CDM @ AMS sector procedures are performed by all partners according to the A-CDM milestones required for the local operation.
Activities still to do are connecting to the European network NMOC, expected in the spring of 2018. Key improvements to the sequencer and runway configuration planning to improve predictability.

Implementation Steps

StartEndLed by
Connection to NMOCalready started06/2018AAS/LVNL
Improve predictabilityalready started04/2019LVNL/AAS
Update concept, replacing sequencer and runway configuration planner01/201812/2019LVNL
Embedding CDM management in the linealready started04/2019AAS