FABEC COOs and airlines discussed results of the FABEC Customer Satisfaction Survey 2022/2023
The FABEC ANSPs have successfully conducted the 2022/2023 Customer Satisfaction Survey and would like to thank all participants for their contributions.
As a next step, the FABEC ANSPs invited the airlines and CFSPs to discuss the conclusions in more detail with a focus on the following derived issues: RAD restrictions within FABEC; tools/portals of FABEC ANSPs at NM level; flight planning with special focus on CFSPs; CDO/CCO operations within FABEC; and communication.
The meeting took place 16th of May at Geneva Airport.
The invitation, agenda and all presentations are available below: